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We've shifted from weekly newsletters to monthly! This is the first issue of the monthly Quality during Design newsletter since its start in 2021. Look for future newsletters on the first Friday of each month. I value your feedback - let me know what you think. -Dianna |
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Are you viewing your workplace through rose-colored glasses?
Consider where you work and the team of people you work with. How is the work culture? Do you think it's fine? How is your communication with your teammates?
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You may need to remove your rose-colored glasses to realize that it can be improved, and it takes awareness and intention on your part to make positive changes.
I interviewed Dr. Meagan Pollock. She tells her story about how she thought things were great but then realized through others that they were not. She challenges us to view our workplace through others' lens to see the full reality of our workplaces. She also has advice on where to start to make it better.
To hear Meagan's story, advice, and how she's working to make change, listen-in to the podcast episode (season 3, episode 13). Visit the podcast blog for useful links and more.
Meagan is hosting a workshop on November 14: "How to Communicate Effectively Across Cultures and Styles". She's offering the QDD listeners a discount with code "DESIGN". Click this link to learn more and register.
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There are 6 myths of product development, and quality can help. Listen to these two new podcast episodes to learn how. |
Last month, I introduced and broke-down common challenges from the article The Six Myths of Product Development" by Stefan Thomke and Donald Reinersten in Harvard Business Review.
In 2 parts, I talk about all of the myths and how quality can help with those challenges.
In part 1, learn why treating a product development process like a manufacturing process is riddled with pitfalls.
In part 2, discover how quality thinking and systems approaches not only enhances collaboration but also improves user experience from the ground up.
By integrating insights from the concept phase, teams can make more informed and strategic decisions throughout the development lifecycle.
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Are your quality friends frowning on your use of AI?
Some of you are wary of quality people when they contact you: saying "stop!", requiring you to dot i's and cross t's, challenging decisions...
Instead of being suspicious about what they're going to do next, let's look at where they're coming from. What are quality professionals saying today? I attended the ASQ Quality Innovation Summit in October. The big topics were Quality, AI, and leadership. What I heard at the conference:
- AI allows for personal scalability.
- AI is a tool.
- AI is not a decision maker.
- Quality practitioners need to focus on solid processes, which then provide good data, which then feeds AI.
- Above that, they need to focus first on people, then processes, then technology.
So, if you are working with quality people, know that this is a popular approach. They're usually not leading transformations within organizations. They can't follow, either, or the quality of things suffer. They need to walk side-by-side with those making the transformations.
None if this is a surprise, which is good (we don't need surprises everywhere). It's still worthwhile to check-in on what others are saying. Here was my take on the future of quality in 2022 (click to read an article).
Want more? Fred Schenkelberg and I talk AI in a recent "Speaking of Reliability" podcast episode: Uneasiness with AI. We talk about:
- The challenge of AI to authenticity.
- Integrating AI into our current processes and what that could mean for reliability.
- The availability of AI: it’s challenges for computing power and source data.
- How to approach AI right now for tomorrow.
- Artists, technical writing, flowcharts, and tomato processing.
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Quality during Design is a philosophy that emphasizes the benefits of cross-functional team involvement in design and a methodology that uses quality tools to refine design concepts early. |
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